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SLIC: “We are experiencing signal strength issues” with TV service

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NICHOLVILLE - SLIC Network Solution officials say they are experiencing signal strength issues on some of the local channels that are causing sporadic pixelation of the video and distortion of the audio on its televison service rolled out to customers in St. Lawrence and Franklin counties this summer.

“We currently are receiving these signals ‘over the air,’ which is susceptible to weather related issues such as wind and rain,” according to a release SLIC issued early Tuesday morning.

“This is a high-priority issue and our entire management team is working diligently to find a timely resolution. We are exploring multiple possible solutions and expect to make decision this week on which direction to head in and then begin implementing. We are confident that we will have a robust solution in a just a few weeks,” the SLIC release added.

If you are experiencing issues with channels other than 2-13 and 302-313, please call 877-SLIC-COM. That’s 877-754-2266 and press Option 2 for Technical Support.

The new television service, called Evolution Television (myEVTV.com), is now available in SLIC’s St. Lawrence and Franklin county service areas.

myEVTV.com takes advantage of the tremendous amounts of bandwidth available on SLIC’s 100 percent fiber optic to deliver a “next generation” television experience with multiple high-definition video streams, over-the-top (OTT) video on demand services like Vudu, and hybrid web content (web pages, email, etc.) over a single a connection.

The myEVTV.com channel line-up will be offered in two tiers. The first, mySelect TV, features 80+ channels including local affiliates for FOX, NBC, CBS, ABC, and PBS. In addition, mySelect TV offers many area favorites like History, Disney, ESPN, HGTV, Comedy Central and many more. Sports enthusiasts will appreciate the inclusion of Yes Network, NFL Network and SNY Sports among others.

The second tier of service, myEnhanced TV, features 91 additional channels including 50 CD quality music stations.

“Triple-play” bundles combine high-speed internet, phone and television services with packages starting at $124.95. When compared to other rural services like satellite Internet and TV and phone service, myChoice represents a $40 savings.

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