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MMH named a Most Wired Hospital

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MASSENA - Massena Memorial Hospital has again been named a Most Wired Hospital by Hospitals & Health Networks magazine for its innovative efforts in medical technology.

Chief Executive Officer Charles F. Fahd II, FACHE, said, “It’s the fourth consecutive year the hospital has received the designation, and the fifth time in six years.”

This year marks the 15th anniversary of Health Care’s Most Wired Survey. In that time, hospitals and health care systems have made great strides in establishing the basic building blocks for creating robust clinical information systems aimed at improving patient care. This includes adopting technologies to improve patient documentation, advance clinical decision support and evidence-based protocols, reduce the likelihood of medication errors, and rapidly restore access to data in the case of a disaster or outage.

Only 20 New York hospitals were designated as Most Wired, Most Improved, Innovator Award-Finalist or Wired-Small and Rural. In New York, Fahd said, many of them were located in metropolitan areas such as Syracuse, Buffalo and New York City. Massena Memorial Hospital was one of only two local hospitals to earn the recognition, along with Alice Hyde Medical Center in Malone.

“It shows our commitment to Information Technology and patient safety,” Mr. Fahd said.

“Massena Memorial Hospital is proud to be recognized for Most Wired Hospital 2013 by HH&N magazine for the fourth year in a row. Every day at MMH we strive to fulfill a longstanding tradition of enhancing and strengthening the health care needs of our community,” said Jana Grose, chief information officer. “Through the use of Information Technology, Massena Memorial Hospital is constantly working on new and innovative ways to ensure the same tradition is upheld with excellence in today’s challenging and fast paced health care environment.”

Grose noted some of the MMH Information Technology accomplishments include developing a Patient Portal for the website that will be launched later this year, the design, development and launch of a new Electronic Medical Record for all outreach clinics and physician offices and meeting the requirements to date for Meaningful Use. She added recognition shows the great accomplishments for the facility and demonstrates a commitment of utilizing technology to improve health and wellness for the patients we serve.

“This year’s Most Wired organizations exemplify progress through innovation” says Rich Umbdenstock, president and CEO of the American Hospital Association. “The hospital field can learn from these outstanding organizations ways that IT can help to improve efficiency.”

Among some of the key findings this year:

■ Sixty-nine percent of Most Wired hospitals and 60 percent of all surveyed hospitals report that medication orders are entered electronically by physicians. This represents a significant increase from 2004 results when only 27 percent of Most Wired hospitals and 12 percent of all hospitals responded, “Yes.”

■ Seventy-one percent of Most Wired hospitals have an electronic disease registry to identify and manage gaps in care across a population compared with 51 percent of total responders.

■ Sixty-six percent of Most Wired hospitals share patient discharge data with affiliated hospitals, in comparison to 49 percent of the total responders. Thirty-seven percent of Most Wired hospitals do so with non-affiliated hospitals versus 24 percent of total responders.

“Meaningful use has been a top priority for CIOs and hospital executives, but understanding all of the data will be critical as new relationships continue to evolve,” says Rose Higgins, vice president, strategic solutions, RelayHealth, McKesson’s connectivity business unit. “Data analytics will be essential to helping hospitals balance quality of care and cost requirements in a new environment of risk-based reimbursement and evidence-based medicine.”

■ 41 percent of Most Wired hospitals provide a patient portal or Web-based solution for patient-generated data.

Health Care’s Most Wired Survey, conducted between Jan. 15 and March 15, asked hospitals and health systems nationwide to answer questions regarding their IT initiatives. Respondents completed 659 surveys, representing 1,713 hospitals, or roughly 30 percent of all U.S. hospitals.

The 2013 Most Wired Survey is conducted in cooperation with McKesson Corp., AT&T, the College of Healthcare Information Management Executives, and the American Hospital Association.

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